There are so many salon management software products available that it's hard to choose one. Each of them has certain features that help. Some of them make things harder instead of efficient, though.
Software for your salon can make it more profitable for your business. But the main question you should ask is how does it improve the experience of your customers? In the following article, you will find an answer.
That is the main advantage salon management software offers your business. It enables you and your employees to be more efficient. This is achieved through its core features:
All of these features will increase your salon's efficiency. You and your team will be able to manage your daily tasks better. You will have a better overview of your business and products. You will be able to organize your working hours better.
You and your salon's team will be able to invest your time into making customers happier. That will increase client retention rate.
An excellent salon management software will even make this aspect more efficient.
It Makes it Easier to Book an Appointment
This solution will offer your clients around-the-clock booking service. It isn't just any kind of booking service, but an efficient one. Customers will be able to schedule an appointment at your salon in no time.
Excellent salon management software provides a booking solution that looks good on any device. It is critical to be mobile-friendly. More and more people use their smartphone to solve daily problems. Booking a session at your salon is one of those tasks people started doing on mobile devices.
This solution can be integrated into your website. Making it easier for the client translates into a better experience.
Salon Management Software Helps You Know Your Clients
Having an efficient way of storing information about your customers is vital. You can store specific individual details and use them for customer care.
This feature helps your salon increase customer retention rate.
For example, you can look up if it's one of your client's birthday. Send them a text wishing them "Happy Birthday!" and offer them a small gift - maybe a discount.
This way, customers will feel special. That increases their level of satisfaction and offers them a better experience.
It Makes for More Loyal Customers
After implementing an efficient salon management software, you will see how easy it is to use it to enhance customer loyalty. Setting up an excellent loyalty scheme will prompt your clients to come back for more.
You can offer them points or discounts based on how much they are spending in your salon. You can also use the software to offer them unique gifts for recommending your salon to their friends. The possibilities are limitless.
All the above features will offer your customers an amazing experience. That will keep them extremely satisfied and loyal - and we all know how important that is.
SalonTouchStudio is one of the world's leading salon management software. Not only does it offer all the great features you read about so far, but much more as well.
We can offer hosted services and great features at a very competitive price. We've also built one of the most efficient customer support centers to solve any problems.
Go ahead and contact us to find out how we can help your salon grow.
Managing a salon is quite a demanding activity. There are many problems to solve. You also have to be pro-active and manage your staff efficiently.
With all these on your mind, there’s little time left. So how can you handle daily tasks more effectively? With a salon management software!
You'll save precious time and energy. Here’s how this system helps you run a salon stress-free:
Efficient Customer Management
The top benefit of a salon software is efficiency in managing appointments. You’ll be able to schedule appointments directly with the tool. The fast access feature enables you to do this easily.
It takes less than 2 minutes to register a client’s data and book a room. That means your staff works faster and more efficiently. The salon management software saves a great deal of time. It also prevents mistakes due to typing errors or appointment overlapping.
The tool allows you to view what happens in real-time at your salon. You can check how many rooms are booked during a day without bothering your staff. You can also reschedule meetings fast and easily.
Easier Staff Management
You can track the operations and schedule directly in the system.
The software shows you the entire activity of any day. You can monitor the sales and work shifts quickly and you won’t have to double check it with your team.
You'll win precious time. Invest it in offering extra training and support for your employees. You’ll be able to focus on improving their work satisfaction.
A Salon Management Software Allows Easy Tracking
One of the most important tasks of a manager is handling the stock supplies. You always have to be updated on your products and services. Well, now you can access this info in no time.
Just log in and check your inventory. The software identifies the gaps in your inventory. You’ll receive direct alert messages when one of your products is below the limit. It will be a lot easier to have an exact situation and order supplies.
Accurate Data Generating Reports
Here’s one of the most useful features of a salon management software. You can generate a series of different reports from the system. The tool registers a significant amount of information over time.
Its complex configuration allows you to create various reports. It facilitates your business process. Getting data about customers or revenue is no longer stressful. With just a few clicks, you can get all the information you need.
The reporting function also facilitates your relation with other authorities. For example, you’ll be able to send these customized reports to payroll. You won’t have to prepare any more boring and time-consuming files.
A salon management software offers many more advantages. It’s a reliable system that helps you optimize your business. It can also help your employees manages daily activities faster.
Are you currently considering getting such a system? If the answer is yes, you’ll probably need more details.
We can help you make the right choice.Call us at 877.salontouch (725.6686) and we’ll point you in the right direction.
When it comes to running a complex business like a spa salon, the occasional mistakes are a given. But what if we told you that you could prevent many of those mistakes by using spa management software?
Without a doubt, avoiding critical management mistakes can save your business time and money. Not to mention you won't have to worry about upset customers anymore.
If we've got your interest, then read on. We'll show you how spa management software can help you avoid three annoying mistakes.
1. Not Following up with Customers
We've already discussed how spa owners can improve client loyalty before. Well, by failing to follow up with their current customers, they risk losing their loyalty. Even worse, they might lose the customers altogether.
The problem is that the staff at a spa doesn't always have the time to follow up manually. Looking up the client's details to send them a quality email will take time.
Well, our spa management software can prevent that mistake from ever being made. Simply put, it can:
Plus, the customer data will be secure. That's because they can be locked with their fingerprints.
2. Not Giving Clients the Chance to Make Online Appointments
Many spa retail tips can improve customer satisfaction and business growth. However, one that isn't discussed enough is the ability to let clients make online appointments.
While phone appointments are a staple of the industry, they can end up being taxing on your staff's time and effort.
However, online appointments can significantly improve customer satisfaction and save your business time.
The reason many spa owners don't consider this option is because they don't know how to implement it. Even if they find a way, it's usually expensive. Plus, they might deal with occasional mishaps that ruin clients' appointments.
With our spa management software, this won't be a concern, though. Due to its online appointment system and client tracking features, everyone will be able to book a session.
3. Not Focusing on Reports
That is a huge mistake since it can cost your business a lot of money.
However, it's understandable why you wouldn't look forward to crunching those numbers. That's especially true if you're low on time.
Well, this is something our spa management software can help you out with once again. It can provide you with over 250 reports that can be exported in an Excel or Word format. Here are some examples of reports:
Our Spa Management Software - The Answer to Your Problems
As you can tell, these mistakes can cost you valuable clients. The benefits we have highlighted are just the frosting on the cake. There are many more advantages that come along with our product.If you're interested in finding out more about growing your spa business by using quality software, be sure to check out our blog as well.