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Contact Support


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Standard Support Hours

Weekend Support Hours*

Holiday Closings

Monday - Friday
9:00am - 7:00pm (est)

Phone
877.725.salontouch (725.6686)
770.650.8830

Fax
877.349.1924

Saturday
11:00am - 6:00pm (est)

Sunday
12:00pm - 5:00pm (est)

Phone (new number)
678.496.9994

* Weekend support is available on per incident, fee-based schedule unless you have an active support plan that includes weekend support.  Please note that because of time restrictions, all levels of support are not offered during the weekend such as on-boarding hosted setups, hosted SalonTouch replication setups and training.
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Email Support

Please email us for general questions.
For additional technical support options, please use My Support Center to submit a support ticket and find answers to commonly asked questions.
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Visit My Support Center

For fast, online support, check out My Support Center.  You can find answers to some of the most commonly asked questions and they all include easy to follow step by step directions.  You can also submit support tickets and get real-time updates and status notifications of your ticket.

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  • Home
  • Solutions
    • COVID-19
    • Hosted Services
    • Software
    • Hardware
    • Merchant Services >
      • Worldpay / Vantiv
      • Bluefin (US & Canada)
      • What is EMV?
    • Try our Online Appointment Booking
  • SUPPORT
    • What Support Covers
    • Contact Support
    • System Requirements
    • Submit a Request
    • My Support Center
    • Allow Us To Connect
  • Training Videos
    • SalonTouch Evolution
    • SalonTouch 10
  • Marketing
    • Constant Contact
    • Demandforce
    • Marketing Login
  • Blog
  • Login
  • Home Backup 05-03-2023