SalonTouch Evolution Videos

Over 180 videos to help you get up and running quickly and to train your staff.
For additional help visit My Support Center where you can find answers to the most commonly asked questions and submit support tickets.
Please print the Training Video Clarification Form before watching any videos, especially if you have training sessions scheduled.   If you have trouble understanding any parts of the videos, please complete this form and email it to nfo@salontouch.com once you have listed all your questions.  This form would be helpful in preparing to assist you. 
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ID TOPICS TIME
     
A ​GETTING STARTED FOR EMPLOYEES (9 VIDEOS)  
A1 Adding a new client 4:28
A2 Making a Basic Sale in the Register (POS) 4:35
A3 Processing Refunds and Returns (POS) 2:28
A4 Tanning a Client with/without a Surcharge 3:34
A5 ​Tanning a Client without an Active Package 2:28
A6 ​Tanning a Walk-in Client (not a client of your salon) 3:46
A7 Cancel a Tan or Move a Client to another Room 5:10
A8 Checking in and Tanning a Client from the Appointment Book 3:00
A9 ​Employee Clock-In and Clock-Out 4:16
     
B ​GETTING STARTED FOR OWNERS AND MANAGERS (24 VIDEOS)  
B1 Adding a New Employee 3:43
B2 Adding a New Client 4:28
B3 Introduction to the Register (POS) 8:02
B4 ​Setting up Methods of Payment Options for the Register (POS) 2:58
B5 Setting up Taxes 6:55
B6 Making a Basic Sale in the Register (POS) 4:35
B7 Processing Refunds and Returns (POS) 2:28
B8 ​Paying for New Services using Transfer Values 6:54
B9 Setting up Printers and Cash-Drawers 4:09
B10 Adding Rooms and Setting Up Timer 5:16
B11 Tanning a Client with and without a Surcharge (upgrade fee) 3:34
B12 Tanning a Client without an Active Package 2:28
B13 Tanning a Walk-in Client 3:46
B14 Cancel a Tan or Move a Client to another Room 5:10
B15 Checking in and Tanning a Client (with and without using the Appointment Book) 3:00
B16 Adding or Modifying Packages to Client records 2:43
B17 Setting up Regular (Simple) Commission 5:37
B18 Setting Up and Redeeming Coupon Items 8:50
B19 ​Employee Clock-In and Clock-Out 4:16
B20 Security Access and Settings - Part 1 5:00
B21 Security Access and Settings - Part 2 5:49
B22 Using the Solo User Mode Feature 3:33
B23 Inventory Management 4:47
B24 Overview of Reports 6:48
     
C ​TAXES (4 VIDEOS)  
C1 Setting up Taxes 6:55
C2 Register and Tax Setup 2:59
C3 Setting up Tax on Surcharge (Upgrades) 3:14
C4 Why are Taxes not showing up in POS Register 2:09
     
D ​PROMOTIONS, GIFT CARD AND CUSTOM OFFERINGS (15 VIDEOS)  
D1 Setting Up and Redeeming Coupon Items 8:50
D2 Time Limited Special Offerings 2:22
D3 Buy One Get the Other FREE Offering (BOGO) 3:30
D4 Automated "VIP" Discounts on Services and Products 5:23
D5 Gift Cards - Setup (Part 1) 4:07
D6 Gift Cards - Selling and Redeeming (Part 2) 3:45
D7 Remaining Value of Gift Card 1:39
D8 Creating and Redeeming Coupons 5:12
D9 Creating and Redeeming Gift Items 9:57
D10 Awarding Purchase Points to Clients 9:01
D11 Awarding Referral Points to Clients 8:10
D12 Creating Reset Services (Part 1) 4:27
D13 Creating Rollover Services (Part 2) 6:40
D14 Selling and Using Prepays to Purchase Services and Products 4:19
D15 ​Paying for New Services using Transfer Values 6:54
     
E ​EFTs - MONTHLY MEMBERSHIPS (3 VIDEOS)  
E1 EFT (Monthly Membership) Services Introduction 4:38
E2 Modifying EFT  Draft Date and Amounts 2:28
E3 EFT (Monthly Membership) Taxes 3:36
     
F ​SERVICES (23 VIDEOS)  
F1 Adding and Modifying a Client's Service Package​​ 2:43
F2 Automated "VIP" Discounts on Services and Products 5:23
F3 Buy One Get the Other FREE Offering (BOGO) 3:30
F4 Time Limited Special Offerings 2:22
F5 ​Creating Combo Products and Services 1:20
F6 Creating Reset Services (Part 1) 4:27
F7 Creating Rollover Services (Part 2) 6:40
F8 Selling and Using Prepays to Purchase Services and Products 4:19
F9 Setting up Taxes 6:55
F10 Setting up Product and Service Taxes 2:59
F11 Setting up Tax on Surcharge (Upgrades) 3:14
F12 Why are Taxes not showing up in POS Register 2:09
F13 Adding or Modifying Packages to Client records 2:43
F14 Setting up Regular (Simple) Commission 5:37
F15 EFT (Monthly Membership) Services Introduction 4:38
F16 Modifying EFT  Draft Date and Amounts 2:28
F17 Packages not deducting sessions, points or minutes 1:48
F18 Products or Services not displaying in Register 4:32
F19 Service Package not being recognized 2:59
F20 Products or Services not displaying in Register 4:32
F21 Sharing Service Packages 4:06
F22 Borrowing Units from Another Package 7:44
F23 Giving Discounts on Products and Services in the Register (POS) 1:36
     
G PRODUCTS (15 VIDEOS)  
G1 Buy One Get the Other FREE Offering (BOGO) 3:30
G2 Time Limited Special Offerings 2:22
G3 ​Creating Combo Products and Services 1:20
G4 Automated "VIP" Discounts on Services and Products 5:23
G5 Awarding Purchase Points to Clients 9:01
G6 Awarding Referral Points to Clients 8:10
G7 Selling and Using Prepays to Purchase Services and Products 4:19
G8 Setting up Taxes 6:55
G9 Setting up Product and Service Taxes 2:59
G10 Why are Taxes not showing up in POS Register 2:09
G11 Setting up Regular (Simple) Commission 5:37
G12 Products or Services not displaying in Register 4:32
G13 Giving Discounts on Products and Services in the Register (POS) 1:36
G14 Barcode Scanning Features 2:52
G15 Inventory Management  4:47
     
H ​CLIENTS (23 VIDEOS)  
H1 Adding a New Client 4:28
H2 Adding or Modifying Packages to Client records 2:43
H3 Modifying EFT  Draft Date and Amounts 2:28
H4 Packages not deducting sessions, points or minutes 1:48
H5 Sharing Service Packages 4:06
H6 Tanning a Client with and without a Surcharge (upgrade fee) 3:34
H7 Tanning a Client without an Active Package 2:28
H8 Tanning a Walk-In Client 3:46
H9 Borrowing Units from Another Package 7:44
H10 Creating Reset Services (Part 1) 4:27
H11 Creating Rollover Services (Part 2) 6:40
H12 Remaining Value of Gift Card 1:39
H13 Creating and Redeeming Coupons 5:12
H14 Creating and Redeeming Gift Items 9:57
H15 Automated "VIP" Discounts on Services and Products 5:23
H16 Checking in and Tanning a Client (with and without using the Appointment Book) 3:00
H17 Cancel a Tan or Move a Client to another Room 5:10
H18 Setting up and using  In House Credits for Clients 3:59
H19 Taking Client Pictures with Camera 1:30
H20 Client Waiting List 7:36
H21 ​Using the Appointment Book 3:00
H22 Appointment Book (Calendar) - Part 1 6:13
H23 Appointment Book (Calender) - Part 2 6:23
     
I ​TANNING BEDS & ROOMS (9 VIDEOS)  
I1 Adding a new room and setting up the timer 5:16
I2 Tanning a Client with and without a Surcharge (upgrade fee) 3:34
I3 Tanning a Client without an Active Package 2:28
I4 Tanning a Walk-In Client 3:46
I5 Borrowing Units from Another Package 7:44
I6 Cancel a Tan or Move a Client to another Room 5:10
I7 Packages not deducting sessions, points or minutes 1:48
I8 Checking in and Tanning a Client (with and without using the Appointment Book) 3:00
I9 Setting up Tax on Surcharge (Upgrades) 3:14
     
J REGISTER (34 VIDEOS)  
J1 Introduction to the Register (POS) 8:02
J2 ​Setting up Methods of Payment Options for the Register (POS) 2:58
J3 Making a Basic Sale in the Register (POS) 4:35
J4 Paying for an item by a Variety of Payment Methods 3:51
J5 ​Paying for New Services using Transfer Values 6:54
J6 Splitting Employee Commissions 4:01
J7 How to Print duplicate Receipts 1:44
J8 Processing Refunds and Returns 2:28
J9 Setting up Printers and Cash-Drawers 4:09
J10 Tanning a Client with and without a Surcharge (upgrade fee) 3:34
J11 Tanning a Client without an Active Package 2:28
J12 Tanning a Walk-In Client 3:46
J13 Cancel a Tan or Move a Client to another Room 5:10
J14 Setting up and using  In House Credits for Clients 3:59
J15 Setting Up and Redeeming Coupon Items 8:50
J16 Register and Tax Setup 2:59
J17 Setting up Tax on Surcharge (Upgrades) 3:14
J18 Automated "VIP" Discounts on Services and Products 5:23
J19 Awarding Purchase Points to Clients 9:01
J20 Awarding Referral Points to Clients 8:10
J21 Borrowing Units from Another Package 7:44
J22 Remaining Value of Gift Card 1:39
J23 Creating and Redeeming Gift Items 9:57
J24 Time Limited Special Offerings 2:22
J25 Buy One Get the Other FREE Offering (BOGO) 3:30
J26 Selling and Using Prepays to Purchase Services and Products 4:19
J27 Setting up Taxes 6:55
J28 Why are Taxes not showing up in POS Register 2:09
J29 Products or Services not displaying in Register 4:32
J30 Giving Discounts on Products and Services in the Register (POS) 1:36
J31 Barcode Scanning Features 2:52
J32 EFT (Monthly Membership) Services Introduction 4:38
J33 Gift Cards - Setup (Part 1) 4:07
J34 Gift Cards - Selling and Redeeming (Part 2) 3:45
     
K EMPLOYEES (8 VIDEOS)  
K1 Adding a New Employee 3:43
K2 Employee Clock-In and Clock-Out 4:16
K3 Changing or Resetting Employee Passwords 1:15
K4 Setting up Regular (Simple) Commission 5:37
K5 Splitting Employee Commissions 4:01
K6 Using the Solo User Mode Feature 3:33
K7 Security Access and Settings - Part 1 5:00
K8 Security Access and Settings - Part 2 5:49
     
L ​SECURITY ACCESS & PROFILES (4 VIDEOS)  
L1 Security Access and Settings - Part 1 5:00
L2 Security Access and Settings - Part 2 5:49
L3 Using the Solo User Mode Feature 3:33
L4 Changing or Resetting Employee Passwords 1:15
     
M HAIR, SPA, PROVIDERS (8 VIDEOS)  
M1 3:17
M2 Creating a Service Provider 2:14
M3 Creating Provider Groups 3:14
M4 ​Creating Provider Services - Part 1 6:20
M5 Creating Provider Services - Part 2 4:25
M6 Setting Up Providers in The Appointment Book 4:19
M7 Using the Appointment Book 3:00
M8 SalonTouch Studio Spa Presentation 33:10
     
N APPOINTMENTS (3 VIDEOS)  
N1 Using the Appointment Book 3:00
N2 Appointment Book (Calendar) - Part 1 6:13
N3 Appointment Book (Calender) - Part 2 6:23

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