September 27th, 2019
Over the years, we’ve found every spa or salon business owner is continually looking for ways to achieve business success.
We’re not going to lie – we look for the best ways to achieve success, too!
We discovered it’s incredibly helpful to implement business practices which are proven to produce successful results.
Through our journey and those of our customers, we’ve learned there are three tried and true keys to spa business success.
This includes, of course, utilizing the top salon software. But success definitely goes beyond salon management software.
Salon Management Software and Other Tips for Salon Success
When salon owners start implementing these tips for salon success, they see a quick and steady increase in the number of quality employees and satisfied customers.
1. Find the Best Staff, Then Make Sure You Keep Them
One of the best tips for success is to hire the best people.
When salon and spa owners hire people – whether they’re appointment coordinators, nail techs, or estheticians – they should look for people who have the skills needed to get the job done well.
Potential employees should also have a personality which is conducive to a happy, productive work environment.
Hiring someone with a great personality will help clients feel comfortable, and they’ll look forward to coming in for their appointments. Hiring someone who creates any sort of palpable drama will send clients running.
Once a spa or salon owner has found the perfect employee – they need to do all they can to keep them there.
Granted, circumstances change and people will have to leave from time to time. But for the most part, providing employee perks (like regular training), bonuses, and a nice environment to work in) leaves employers with well-rooted employees.
2. Stay Organized with the Top Salon Software
Now, onto our favorite subject – the top salon software on the market!
Salon management software is a great tool for spas and salons. This software isn’t just something to utilize for scheduling either.
It can be used to help with the business side of things by generating monthly reports. These reports help business owners set reasonable goals, and track their progress.
When you invest in spa scheduling software, it is important to invest in training and hardware which is compatible with your management software.
Doing so will ensure smooth working conditions and less frustration over tech issues.
Implementing changes can be difficult. We find there are still many spa owners and employees who prefer the use of a paper appointment book.
Unfortunately, these books can pose a hazard to a salon owner’s schedule.
It is so easy to mark off the wrong days or times, get providers mixed up, and double book clients. With salon and spa scheduling software, these types of mistakes are few and far between.
Once a salon owner makes the decision to use this type of software, it’s important they set the example. They can’t expect the employees to take to the changes if the owner doesn’t.
This applies to nearly every change made in a spa – from trying new products to utilizing the top salon software.
Be patient - change takes time. But with help from our training consultants, everyone – employees and employer alike – will quickly learn how to use the new software.
3. Give Your Customers Some Offers They Can’t Resist
We can’t leave the clients out of the equation. A satisfied customer is one of the greatest tools in a salon owners’ arsenal.
The best way to satisfy clients is to provide them with unbelievable service.
Another way to delight customers is by providing offers – like loyalty rewards/points – giving them extra incentive to keep scheduling appointments.
Salon Management Software Will Help Your Business Thrive
We really enjoy helping spa and salon owners achieve the success they desire.
Through the use of our top salon software, we’ve witnessed salon growth – including new customers and thoroughly satisfied, loyal, long-term clients.
Our salon management software can help you, too! With this software, you can keep track of each and every client, loyalty rewards, marketing efforts, and yes – your schedule.
Investing in spa scheduling software and implementing our other tips for success will give you the opportunity to watch your business grow year after year.
Is it time for you to invest in a new salon management software? Contact us to find out which software, hardware, training or support systems will work best for your business.