SalonTouch Evolution Videos

Over 105 videos to help you get up and running quickly and to train your staff.

For additional help visit My Support Center where you can find answers to the most commonly asked questions and submit support tickets.

GETTING STARTED FOR EMPLOYEES (9 VIDEOS)

1	Adding a New Client	4:28
2	Making a Basic Sale at the Register (POS) ​	4:35
3	Processing Refunds and Returns (POS)	2:28
4	Tanning a Client with and without a Surcharge	3:34
5	Tanning a Client without an Active Package	2:28
6	Tanning a Walk-In Client	3:46
7	Cancel a Tan or Cancel and move to another Room	5:10
8	Checking In and Tanning a Client from the Appointment Book	3:00
9	Employee Clock-In and Clock-Out	4:16

​​GETTING STARTED FOR OWNERS AND MANAGERS (21 VIDEOS)

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Introduction to the Register (POS) ​​​​
Setting up Payment Options for the Register (POS)
​​Setting up Taxes
Adding a new room and setting up the timer
Making a Basic Sale at the Register (POS) 
Tanning a Client with and without an upgrade fee
Tanning a Client without an Active Package
Tanning a Walk-In Client
Cancel a Tan or Cancel and move to another Room
Checking In and Tanning a Client from the Appointment Book
Processing Refunds and Returns (POS)
Adding a New Employee
Adding a New Client
Setting up Regular (Simple) Commission
Setting up Printers and Cash-Drawers
Adding and Modifying Service Packages to Client Records
Inventory Management
Using the Solo User Mode Feature
Security Access and Settings - Part 1
Security Access and Settings - Part 2
How to use Reports (Business, Clients, Employees)

8:02
2:58
6:55
5:16
4:35
3:34
2:28
3:46
5:10
3:00
2:28
3:43
4:28
​5:37
4:09
2:43
4:47
3:33
5:00
5:49
​6:48

TAXES (4 VIDEOS)

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Setting up Taxes
​​Setting up Product and Service Taxes
Setting up Tax on Surcharge (Upgrades)
Why are Taxes not showing up in the Register (POS)

6:55
​2:59
3:14
​2:09

PROMOTIONS, GIFT CARD AND CUSTOM OFFERINGS (15 VIDEOS)

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​15

Time Limited Special Offerings
Buy One Get One FREE Offering (BOGO)
VIP Special Discounts on Services and Products
Gift Card Setup - Part 1
Gift Card Selling and Redeeming - Part 2
Remaining Value of A Gift Card
Creating and Redeeming Coupons
Creating and Redeeming Gift Items
Setting up and Redeeming Coupons
Selling and using Pre-paid Services
Reset Services - Part 1
Rollover Services - Part 2
Awarding Purchase or Reward Points to Clients
Awarding Referral Points to Clients
​Paying for New Services using Transfer Values

2:22
3:30
5:23
4:07
​3:45
1:39
5:12
9:57
8:50
4:19
4:27
6:40
​9:01
8:10
6:54​

EFTs - MONTHLY MEMBERSHIPS (3 VIDEOS)

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Introduction to EFT Service Setup (Monthly Memberships)
EFT (Monthly Membership) Taxes
Modifying EFT Draft date and amounts

4:38
​​3:36
​2:28

SERVICES AND PRODUCTS (8 VIDEOS)

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​9

Barcodes Scanning Features
Adding and Modifying a Client's Service Package​​
Setting up Product and Service Taxes
Products or Services not displaying in Register
Service Package not being recognized
Inventory Management 
Why are Taxes not showing up in Register POS
Why are Beds not deducting sessions​
​Creating Combo Products and Services

2:52
2:43
2:59
4:32
​​​2:59
4:47
​2:09
​1:48
​1:20

CLIENTS (16 VIDEOS)

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​15
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Adding a New Client
Taking Client Pictures with Camera 
Setting up In House Credit for Customers 
Sharing Service Packages
​​Adding and Modifying Service Packages to Client Records
​Using the Appointment Book
Appointment Book (Calendar) - Part 1
Appointment Book (Calender) - Part 2
Tanning a Client with and without an upgrade fee
Tanning a Client without an Active Package
Tanning a Walk-In Client
Cancel a Tanning Session or Cancel and Move a Client to another Room
Checking In and Tanning a Client
Borrowing Required Units from Other Packages
Using Wait Lists
​Setting up and using  In House Credits for Clients

4:28
1:30
3:59
4:06
2:43
3:00
6:13
6:23
3:34
2:28
3:46
5:10
3:00
7:44
7:36
​3:59​

TANNING BEDS AND ROOMS (9 VIDEOS)

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Adding a new room and setting up the timer
Adding Tax on a Surcharge (Upgrades)
Why are Beds not deducting sessions
Tanning a Client with and without an upgrade fee
Tanning a Client without an Active Package
Tanning a Walk-In Client
Cancel a Tanning Session or Cancel and Move a Client to another Room
Checking In and Tanning a Client
Borrowing Required Units from Other Packages

5:16
3:14
1:48
3:34
​2:28
3:46
5:10
3:00
7:44​

REGISTER POS (14 VIDEOS)

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​14

Introduction to the Register (POS)
Setting up Methods of Payment Options for the Register (POS)
Making a Basic Sale at the Register (POS)
Why are Taxes not showing up in Register (POS)
How to Print duplicate Receipts
Processing Refunds and Returns
Splitting Employee Commissions
​Tanning a Client with and without an upgrade fee
Tanning a Client without an Active Package
Tanning a Walk-In Client
Cancel a Tanning Session or Cancel and Move a Client to another Room
Paying for an item by a Variety of Payment Methods
Giving Discounts at the Register (POS)
Setting up and using  In House Credits for Clients

8:02
2:58
4:35
2:09
1:44
2:28
4:01
3:34
2:28
3:46
5:10
3:51
​1:36
​3:59

EMPLOYEES (6 VIDEOS)

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Adding a New Employee
​Using the Solo User Mode Feature
Setting up Regular (Simple) Commission
​Splitting Employee Commissions
Employee Clock-In and Clock-Out
Changing or Resetting Employee Login Passwords

3:43
3:33
5:37
​4:01
4:16
​1:15​​

SECURITY ACCESS AND PROFILES (4 VIDEOS)

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​4

Security Access and Settings - Part 1
Security Access and Settings - Part 2
Using the Solo User Mode Feature
Changing or Resetting Employee Login Passwords

5:00
5:49
3:33
​1:15

HAIR, SPA, PROVIDERS (7 VIDEOS)

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Introduction to Key Features
Creating a Service Provider
Creating Provider Groups
​Creating Provider Services - Part 1
Creating Provider Services - Part 2
​​Setting up Provider in the Appointment Book
Using the Appointment Book
SalonTouch Studio Spa Presentation

3:17
2:14
3:14
6:20
4:25
​4:19
​3:00
​33:10

APPOINTMENTS (3 VIDEOS)

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​3

Using the Appointment Book
Appointment Book (Calendar) - Part 1
Appointment Book (Calender) - Part 2

3:00
6:13
​6:23

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Email us and tell us what type of video you are wanting and we will do our best to get it done as quickly as possible.

Also remember to use My Support Center for additional support and answers to some of the most commonly asked questions.