SalonTouch 10 Videos

Over 130 videos to help you get up and running quickly and to train your staff.
Please note:  SalonTouch Pearl is no longer available.  SalonTouch 10 had replaced Pearl.  It is a more advanced and updated program; however, it does mimic a  lot of the SalonTouch Pearl features.   Even though the majority of videos offered here will say SalonTouch Pearl, will look like SalonTouch Pearl and some menu features may have changed, most will apply to SalonTouch 10.  

​For additional help visit My Support Center where you can find answers to the most commonly asked questions and submit support tickets.
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​GETTING STARTED FOR EMPLOYEES (9 VIDEOS)
​GETTING STARTED FOR OWNERS AND MANAGERS (25 VIDEOS)
​TAXES (4 VIDEOS)
​PROMOTIONS, GIFT CARD AND CUSTOM OFFERINGS (12 VIDEOS)
​EFTs - MONTHLY MEMBERSHIPS (3 VIDEOS)
​SERVICES (20 VIDEOS)
PRODUCTS (13 VIDEOS)
​CLIENTS (20 VIDEOS)
​TANNING BEDS & ROOMS (10 VIDEOS)
REGISTER (33 VIDEOS)
1 6:37
2 Introduction to Basic Register Settings (POS) 6:37
3 3:06
4 5:48
5 How to Sell Packages and Tan a Client 2:20
6 Paying for Services using Tranfer Values from other Services 6:52
7 1:47
8 2:53
9 4:39
10 4:57
11 8:35
12 4:27
13 3:05
14 4:37
15 Awarding Purchase Points to Clients 9:01
16 Awarding Referral Points to Clients 7:47
17 Borrowing Units from Another Package 9:27
18 2:37
19 Creating and Redeeming Gift Items 9:35
20 2:41
21 3:31
22 Selling and Using Prepays to Purchase Services and Products 4:16
23 6:16
24 1:45
25 4:00
26 Giving Discounts on Products and Services in the Register (POS) 1:37
27 3:12
28 4:10
29 4:10
30 5:14
31 3:13
32 2:49
33 Creating and Redeeming Gift Items 9:35
EMPLOYEES (10 VIDEOS)
​SECURITY ACCESS & PROFILES (5 VIDEOS)

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Also remember to use My Support Center for additional support and answer to some of the most commonly asked questions.
  Getting Started for Employees  
1 Adding a new client 3:29
2 Making a Basic Sale in the Register (POS) 5:47
3 Processing Refunds and Returns 2:53
4 Tanning a Client with/without a Surcharge 3:37
5 ​Tanning a Client without an Active Package 2:14
6 ​Tanning a Walk-in Client (not a client of your salon) 2:42
7 Cancel a Tan or Move a Client to another Room 5:28
8 Checking in and Tanning a Client from the Appointment Book 3:17
9 ​Employee Clock-In and Clock-Out 4:07
  Getting Started for Owners and Managers  
1 Salon Information Setup​ 1:50
2 Adding a New Employee 3:52
3 Adding a New Client 3:30
4 Introduction to the Register (POS) 6:37
5 Introduction to Basic Register Settings (POS) 6:37
6 ​Setting up Methods of Payment Options for the Register (POS) 3:06
7 Setting up Taxes 6:16
8 Making a Basic Sale in the Register (POS) 5:48
9 Processing Refunds and Returns 2:53
10 Paying for Services using Tranfer Values from other Services 6:52
11 Setting up Printers and Cash-Drawers 4:39
12 Adding Rooms 4:34
13 Tanning a Client with and without a Surcharge (upgrade fee) 3:37
14 Tanning a Client without an Active Package 2:14
15 Tanning a Walk-in Client (not a client of your salon) 2L42
16 Cancel a Tan or Move a Client to another Room 5:28
17 Checking in and Tanning a Client from the Appointment Book 3:17
18 Adding or Modifying Packages to Client records 2:44
19 Setting up Regular (Simple) Commission 5:36
20 Setting Up and Redeeming Coupon Items 8:35
21 Employee Clock-In and Clock-Out 4:07
22 Security Access and Settings - Part 1 5:29
23 Security Access and Settings - Part 2 7:07
24 Using the Solo User Mode Feature 2:59
25 Overview of Reports 6:48
  Taxes  
1 Setting up Taxes 6:16
2 Register and Tax Setup 4:27
3 Setting up Tax on Surcharge (Upgrades) 3:05
4 Why are Taxes not showing up in POS Register 1:45
  Promotions  
1 Setting Up and Redeeming Coupon Items 8:35
2 Time Limited Special Offerings 2:41
3 Buy One Get the Other FREE Offering (BOGO) 3:31
4 Automated "VIP" Discounts on Services and Products 4:37
5 Gift Cards  Part 1 (Setup) 4:10
6 Gift Cards  Part 2 (Selling and Redeeming) 5:14
7 Remaining Value of Gift Card 2:37
8 Creating and Redeeming Gift Items 9:35
9 Awarding Purchase Points to Clients 9:01
10 Awarding Referral Points to Clients 7:47
11 Creating Reset and Rollover Services 5:58
12 Selling and Using Prepays to Purchase Services and Products 4:16
  EFTs  
1 EFT (Monthly Membership) Services Introduction 4:10
2 Modifying EFT  Draft Date and Amounts 2:56
3 Selling EFT Monthly Membership Services (Recurring Revenue) 3:25
  Services  
1 Adding a New Tan Service 3:25
2 Automated "VIP" Discounts on Services and Products 4:37
3 Buy One Get the Other FREE Offering (BOGO) 3:31
4 Time Limited Special Offerings 2:41
5 Creating Reset and Rollover Services 5:58
6 Selling and Using Prepays to Purchase Services and Products 4:16
7 Setting up Taxes 6:16
8 Setting up Tax on Surcharge (Upgrades) 3:05
9 Why are Taxes not showing up in POS Register 1:45
10 Adding or Modifying Packages to Client records 2:44
11 Setting up Regular (Simple) Commission 5:36
12 EFT (Monthly Membership) Services Introduction 4:10
13 Modifying EFT  Draft Date and Amounts 2:56
14 Packages not deducting sessions, points or minutes 2:11
15 Product or Services not displaying in Register 4:00
16 Service Package not being recognized 2:45
17 Sharing Service Packages 4:05
18 Borrowing Units from Another Package 9:27
19 Giving Discounts on Products and Services in the Register (POS) 1:37
20 How to Reset a Client Service 4:47
  Products  
1 Buy One Get the Other FREE Offering (BOGO) 3:31
2 Time Limited Special Offerings 2:41
3 Automated "VIP" Discounts on Services and Products 4:37
4 Awarding Purchase Points to Clients 9:01
5 Awarding Referral Points to Clients 7:47
6 Selling and Using Prepays to Purchase Services and Products 4:16
7 Setting up Taxes 6:16
8 Why are Taxes not showing up in POS Register 1:45
9 Setting up Regular (Simple) Commission 5:36
10 Product or Services not displaying in Register 4:00
11 Giving Discounts on Products and Services in the Register (POS) 1:37
12 Barcode Scanning Features 3:12
13 ​Inventory Management 4:40
  Clients  
1 Client Profiles - Basic 1:48
2 Client Profiles - Advanced 3:08
3 Adding a New Client 3:30
4 Modifying EFT  Draft Date and Amounts 2:56
5 Adding or Modifying Packages to Client records 2:44
6 Packages not deducting sessions, points or minutes 2:11
7 Sharing Service Packages 4:05
8 Tanning a Client with and without a Surcharge (upgrade fee) 3:37
9 Tanning a Client without an Active Package 2:14
10 Borrowing Units from Another Package 9:27
11 How to Reset a Client Service 4:47
12 Remaining Value of Gift Card 2:37
13 Creating and Redeeming Gift Items 9:35
14 Automated "VIP" Discounts on Services and Products 4:37
15 Checking in and Tanning a Client from the Appointment Book 3:17
16 Cancel a Tan or Move a Client to another Room 5:28
17 Setting up and using  In House Credits for Clients 4:57
18 Taking Client Pictures with Camera 1:48
19 Client Waiting List 7:07
20 How to Sell Packages and Tan a Client 2:20
  Tanning Beds and Rooms  
1 Adding a new room 4:34
2 Setting up Rooms and Timers 2:47
3 Cancel a Tan or Move a Client to another Room 5:28
4 Client Waiting List 7:07
5 Service Package not being recognized 2:45
6 Tanning a Client with and without a Surcharge (upgrade fee) 3:37
7 Tanning a Client without an Active Package 2:14
8 Packages not deducting sessions, points or minutes 2:11
9 Checking in and Tanning a Client from the Appointment Book 3:17
10 Setting up Tax on Surcharge (Upgrades) 3:05
  Register  
1 Introduction to the Register (POS) 6:37
2 Introduction to Basic Register Settings (POS) 6:37
3 ​Setting up Methods of Payment Options for the Register (POS) 3:06
4 Making a Basic Sale in the Register (POS) 5:48
5 How to Sell Packages and Tan a Client 2:20
6 Paying for Services using Tranfer Values from other Services 6:52
7 How to Print duplicate Receipts 1:47
8 Processing Refunds and Returns 2:53
9 Setting up Printers and Cash-Drawers 4:39
10 Setting up and using  In House Credits for Clients 4:57
11 Setting Up and Redeeming Coupon Items 8:35
12 Register and Tax Setup 4:27
13 Setting up Tax on Surcharge (Upgrades) 3:05
14 Automated "VIP" Discounts on Services and Products 4:37
15 Awarding Purchase Points to Clients 9:01
16 Awarding Referral Points to Clients 7:47
17 Borrowing Units from Another Package 9:27
18 Remaining Value of Gift Card 2:37
19 Creating and Redeeming Gift Items 9:35
20 Time Limited Special Offerings 2:41
21 Buy One Get the Other FREE Offering (BOGO) 3:31
22 Selling and Using Prepays to Purchase Services and Products 4:16
23 Setting up Taxes 6:16
24 Why are Taxes not showing up in POS Register 1:45
25 Product or Services not displaying in Register 4:00
26 Giving Discounts on Products and Services in the Register (POS) 1:37
27 Barcode Scanning Features 3:12
28 EFT (Monthly Membership) Services Introduction 4:10
29 Gift Cards  Part 1 (setup) 4:10
30 Gift Cards  Part 2 (Selling and Redeeming) 5:14
31 Setting Salon Goals and Tasks 3:13
32 Receipt Printer Setup, Receipt Messages and Working with Reports 2:49
33 Creating and Redeeming Gift Items 9:35
  Employees  
1 Adding a New Employee 3:52
2 Employee Clock-In and Clock-Out 4:07
3 Changing or Resetting Employee Passwords 1:19
4 Working with Employee Profiles (changing, work schedules, time cards, goals, tasks) 4:24
5 Setting Salon Goals and Tasks 3:13
6 Setting up Regular (Simple) Commission 5:36
7 Using the Solo User Mode Feature 2:59
8 Setting up Security 2:44
9 Security Access and Settings - Part 1 5:29
10 Security Access and Settings - Part 2 7:01
  Security Acess & Profiles  
1 Setting up Security 2:44
2 Security Access and Settings - Part 1 5:29
3 Security Access and Settings - Part 2 7:01
4 Using the Solo User Mode Feature 2:59
5 Changing or Resetting Employee Passwords 1:19
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