You already know this: Your clients are the lifeblood of your business. If you've established a solid base of loyal customers for your salon, you're probably worried they will balk if you bump up your prices. It's something many owners fear, even if their businesses provide enough value to justify the price increase. Investing in highly-efficient salon management software can help you successfully implement a price rising strategy without losing clients. If that's something you'd like to know more about, then you should keep on reading. 1. Let Clients Know about Price Changes in AdvanceMost people are not comfortable with change, especially if it involves them spending more money on the same services. Consider informing your regulars in advance about any price changes that will occur at your salon. Thanks to our software's automation feature, this won't be hard to do, nor will it take a lot of time. You or your staff can quickly send out emails and SMS messages to your clients to outline any changes. You can use the same feature to later send "Thank You" messages to show your appreciation and make your customers feel important. 2. Justify the Price Increase by Offering Excellent ServicesThe best way to stop clients from walking away when elevating your prices is to overdeliver. In other words, offer the best possible experience in your salon. Investing in salon management software can help you deliver the highest service level. This way, your clients won't resent the price increase. With our software, you'll be able to: Create complex profiles for your customers. Recording client details will improve your salon marketing. All customer records will be securely stored, so you won't have to worry about putting their sensitive information at risk. Better manage appointments. Your staff will be able to send emails to remind clients of their appointments. Also, they will be able to create multiple bookings easy and fast. Track your inventory. Not knowing exactly what products you have in stock, or what you require to order them and when to do it will lower the service quality and lead to embarrassing situations. Your clients won't be too happy if a product they want is out of stock and will protest against your price increases. Making sure your customers are beyond satisfied with your services is the best way to ensure they will accept higher prices. 3. Analyze Your Strategy With our salon management software, you'll be able to get detailed reports about your business. SalonTouch offers over 250 reports, many of which can be exported to Excel, Word and more. Gaining insight into your business will help you make informed business decisions. You'll be able to hone your price-raising strategy according to facts, and not just assumptions. You'll get a better idea of what works and what doesn't, and easily figure out your next steps. Want to Put Our Salon Management Software to the Test?Done right, a price-raising strategy can help you take your business to the next level and increase your profits. As long as you can offer a certain standard of quality, your clients will support any changes that will occur at your salon. This article has shown you some of the perks of using the right salon management software. What's next? Request a personalized demo today and start experiencing these benefits right away. Many salon owners put a lot of time and effort into winning new clients to increase their profits and grow their business. Gaining new customers sure sounds like a good idea, but retaining your customers is just as important. Moreover, it's significantly less expensive to keep a client than it is to gain one. If you want to find out how you can get more salon clients to return by using salon management software, keep on reading. 1. Make Your Clients Feel Special to Prove That You CareGreat service may be enough to make people return to your salon once or twice after the initial visit. However, you can't rest on your laurels. The secret to customer retention is to build excellent, long-lasting relationships with your clients. That requires ongoing effort to make them feel valued. Our salon management software is designed to help you increase customer loyalty and get more clients to return. Taking advantage of the software's built-in features, you'll be able to send: Customer Thank You emails and SMS messages Appointment reminders Birthday messages Client data verification reminders Doing it manually will take a lot of time. With our software automated features, you can make your customers feel important without wasting time and money. 2. Offer Discounts to Increase Customer LoyaltyIf customers have used your services a few times, you should think about a way to reward them for their loyalty. The worst thing you could do is just take them for granted. Instead, consider offering them a discount and special deals in your salon. With our salon management software's automated discounting feature, you can: Set up coupons to automatically discount specified products and services Track coupons and find out what the results of usage were Create memberships which allow discounts on selected products and services One of the most significant benefits of rewarding customers for their loyalty is the potential boost not just in repeat business, but also in referral business. If you manage to increase customer satisfaction, clients will be likely to recommend your business to their friends as well. 3. Use Salon Management Software to Find Your Weak PointsBuilding a successful customer retention strategy involves knowing both your company's weaknesses and strengths. You can successfully use our salon management software to gain insight into your business. For instance, you can measure particular customer loyalty metrics, such as: Frequency of appointments How long it's been since a client's last visit Customers' buying trends Knowing all this information, you'll be able to make the right tweaks to your strategy so that you get more salon clients to return. Want to Discover New Ways to Retain Customers?Client retention is vital to running a successful beauty business. Now, you know more about how the right salon management software can help you improve your salon's client retention. However, there's a lot more that our software can do for your company! If you'd like to find out more about how our software can elevate your business, request a personalized demo as soon as possible! Your salon is up and running and clients are starting to enjoy your services. You never thought the business would grow so fast! But your staff is under a lot of stress. You slowly realize that you are losing customers because your employees can't prioritize operations. They simply lack the time. In this case, you need to look for a salon management software. Managing everything is an important part of a salon owner. Operations need to be efficient and straightforward. But the software you are looking for does more than that. In the following lines, we will take a look at how it can help your staff. It Should Allow All Employees to Have Their Own ProfileThe very best salon management software products offer the option to create unique employee profiles. That option will allow you to assign different levels of security. This way, you are giving them access only to the activities they are trained to handle. You wouldn't want a new employee getting access to sensitive data, now would you? Even more, the management software allows you to implement fingerprint authentication. On their own profiles, employees can see everything they need to. They can check their working schedule and time cards. Also, they can see what tasks were assigned to them and what their monthly goals are. A Proper Salon Management Software Should Come with a Reliable Time Card EditorThe system will allow your employees to simplify their work. They can assign personal memos to remember something. They can also use it to request time off or set their vacations. No need to worry as the requests only show up for the person managing the entire staff and working hours. Managers get to use the time card editor in the management software. They can see the hours an employee has worked. They can also easily assign vacation or personal leave of absence notices. It Should Make Setting Goals and Incentives EasierYou can also use salon management software to set goals for your employees. Besides this, it can be used to offer them incentives for certain tasks. Employee goals and sales targets usually help your business grow. Some managers like to make it an internal competition. At the end of the month, the best employee receives a prize. Incentives can be offered when an employee brings in new customers as well. The Overall Result: Less Stress, More Enjoyable WorkSalon management software products have been developed to simplify everything related to working hours. Their features are designed to take some of the responsibilities off your shoulders. Also, these systems have great features that make your employees happier. Happy employees are 12% more productive. The online booking platform allows clients to book an appointment very easy. Your staff will then be able to see available hours or edit the appointment. Moreover, you'll be able to send text messages to customers. By doing this, you can make sure the client doesn't forget about their appointments. SalonTouchStudio is a top of the line salon management software: It makes everything better and more efficient. It offers you detailed reports and allows you to quickly track inventory. It helps your employees better manage their working hours, making them more professional and productive. You can contact us online if you need more information about our product. Our staff would be more than happy to help you. Your beauty salon needs to perform. A massive amount of leads come from online advertising. But if you don't have a good booking system, you're going to lose a big chunk. Plus, there are various aspects you should look for when making salon software comparisons. Keep in mind that there are many solutions out there. But you need to find the right one for yourself. This guide will help you decide which software you need. Simple Implementation, Hosted, and Mobile-FriendlyIf you don't have a team of developers at your disposal, you need to be careful. When making, salon software comparisons try to stay away from products that don't offer easy implementation. You will need to take care of this by yourself or pay someone, otherwise. The fees aren't that small either. Make sure the product is fully mobile-friendly. You've already noticed how many customers are looking for your services using a mobile device. Don't you want to increase customer retention? Sure you do! Statistics show by the end of 2016, there will be over 2 billion smartphone users worldwide. It will be easier for you and your business to find a hosted solution. That means all the servers involved are somewhere else. You are running the software using the provider's hardware. This is great for multiple reasons. Read on. Salon Software Comparisons - Look for Great Customer SupportThat is probably the most important aspect you should look for. An excellent customer support is hard to find. Choose the best one. Make sure the provider offers emergency 24/7 service. Reliable customer support will respond fast and provide a solution to your problem in no time. They will have a very efficient ticketing system and an excellent FAQ section. This way you can take care of the business and continue to grow. That can be found only when working with providers with experience. So take this into consideration when making salon software comparisons. Look for a Full SuiteDon't look for parts. Your best chance of finding something highly professional is to find a provider that offers a complete set. Think sales, stock, online booking, employee management, SMS features and email marketing. Get the whole package. Don't look to cut costs. Just make sure you are getting the best bang for your buck. Stay away from free solutions because they can prove to be buggy and unreliable. When making salon software comparisonslook for scalability. Be certain what you're getting supports multiple salons and various services. Verify you're not limited, and it supports your business's growth. Innovation and UpdatesInnovation is a vital part of your business and a salon software. It has to be up-to-date. It has to become better and better over time. Try to see if the providers you're comparing released updates in the last few months. These updates are crucial for your performance. They provide better security and better integration. They make things more efficient. They make your employees more satisfied, which translate into success for your business. StudioTouchStudio offers a full package of services when it comes to salon software. We also have one of the most innovative and efficient customer support centers. If you don't have time to make salon software comparisons, we can help. Get in touch with us and learn how we can aid in your business's growth. Owning a tanning salon puts you under a lot of stress. There are so many tasks to take care of. At this time you need to make sure your business is growing as well. Have you ever thought about getting a tanning salon software? These products are designed with many great features in mind. Their purpose is to make the entire team and business more efficient. Let's look over some of the reasons why this management software is so popular in terms of stress reduction: Training and Employee DevelopmentThe best tanning salon software products out there offer great features. The purpose is to take some of the responsibilities off of your shoulders. Hiring a new staff member means you, or someone in your team needs to train him or her. That is a time-consuming activity and could prove to be stressful. If the employee can't understand some procedures, you need to explain them again. Offering training for you and your employees is a must-have feature. Not only is everything explained well, but you can also re-watch the sessions. A Tanning Salon Software Offers Great Appointment ManagementThat is your bread and butter when managing a tanning salon. People make appointments. In the past, a receptionist was using the good old pen and paper. Now, the world uses advanced software to make the process more efficient. You or your staff can quickly add, remove or edit appointments and see when the next opening in your schedule is. You will have a better overview of your salon's activity. A great tanning salon software also offers personalized client portals or pages. It also provides your customers the possibility to use their phone to book an appointment. And this is a big deal. You no longer need an employee to act as a call center, and you can focus on more important tasks. Better Staff Management and SecurityWith excellent management software for your tanning salon, you can overview everything easier. You can simply have a coffee and let the system tell you what is going on. The system handles booking, merchandising and staffing. Having all your operations in one location is a great way to increase efficiency - which translates to having a more efficient business. A tanning salon software also provides excellent security. You don't have stress about security issues anymore. All your point of sale systems, client data, and employee data will be safe. As you may know, people are more and more scared of online security problems nowadays. Less Stress when Problems OccurAnother great feature a tanning salon software can offer is great customer support. Whenever a problem appears, you'll need immediate help. The solution has to be quick because you don't want to waste time and money. All these features help you, as a business owner, to eliminate stress. The software makes all your operations more efficient. That translates into an excellent experience for your employees and clients. SalonTouchStudio is one of the world's leading tanning salon software products. We have years of experience developing and improving operations for businesses just like yours. For any questions or a quote, you can contact us online. Our staff will be more than happy to help you help your salon grow. Many salons still rely on manual scheduling methods. Their booking calendar depends entirely on employee’s attention and accuracy. This makes no sense given today’s technological developments. There are many benefits automation can offer. Salon management software successfully replaces manual records. Here are four reasons why: 1. You Can Improve Your Business's Efficiency The greatest benefit of using this software is business efficiency. It allows you to manage day-to-day processes a lot easier. You’ll have quick access to all your data by using this tool. You can view all your openings. Search for info quickly and you just login and access a particular section. Here are some of the functions that optimize your activity: Availability check-up - Postpone client’s appointments. The tool sends emails to notify people of these updates. Access information easily - Create your own database with client’s details. Stop skimming pages. Online scheduling - Clients can book online. No more phone calls and busy lines. 2. Get Payroll Accuracy with Salon Management Software How much time do you spend each month handling pre-payroll activities? You surely need to help your payroll provider with a bunch of data. Clock in and out entries, vacation days or extra hours are just some examples. Merging this data requires a lot of time. Let’s face it: Who is fond of doing boring, repetitive calculations? Salon management software can process this info fast and correctly. Here's how: It shows the exact amount of hours each employee spent at work. Extra payment details like commissions are entered and calculated. It allows you to generate custom reports for your payroll requirements. The error risks are far lower since the tool can use complex formulas.
3. It Increases Retail Sales Salon management software can help your staff improve sales. You'll access the inventory directly. That allows you to make custom lists of promotional products or services. Direct notifications can be sent to the members of your staff. Access discount products - They won’t have to struggle to remember names and deducted prices. The stock is continuously updated - Don't waste any more time on manual checking. Configure your software to create purchase orders - Send them to vendors automatically. Your tool generates data analytics - Compare these figures. Make decisions according to these results. 4. It Ensures Your Business Is Secure Salon management software gives everyone a sense of security. Here's why: The vital info of your business is kept in this software. Your access is protected by safe passwords. All the other users need identification data. You can use a backup to protect your data. Store it on the cloud or use an automatic backup. Do you want to avoid online storage? You can also store all the information locally. Hope this post was convincing enough. With all the technological development, not taking advantage would be a shame. Use this tool to make the salon experience better for you, your staff, and your clients. Do you feel like moving on to the next step? We’re here to help you pick the most suitable software for your salon. Contact us right away to get the help you deserve!Your salon may count on services as a primary income source. Even so, I'm sure your retail sales are not negligible at all. Do you want to improve this side of your business? Use your salon management software to do it. Here are four tested methods to boost sales using this technology: 1. Get an Accurate Assessment of Your Inventory Your software's aim is optimization. Overviewing stock correctly is essential for your retail activity. There is no need to worry as long as your software system performs this task. Enjoy the full benefits of automation: A salon management software assesses inventory - You get the latest balance at any time. The soft deducts each product from the stock after clients pay. You won't miss anything. The software quickly tells you how many items you've got left. Get consolidated data - The easiest way to check your inventory is by running a report. Use this feature to get an overall view of your monthly retail sales. You can generate custom reports for any requirements. Your entire purchase history is safely stored on the software. 2. Purchase New Products Directly through Your Salon Management Software Your software can quickly help you sell anything and everything. It can let you know what you need to buy and when you need to buy it. For example: Get notifications as soon as you run out of merchandise - Modern software allows you to set alerts. These are activated when the stock is low on products. Create purchase orders - Purchasing new products is no longer a separate process. Save time and optimize sales. Generate template purchase orders with your software; sending them to providers is just a matter of several clicks. Compare numbers to get the best deal - Before refilling, do a quick check-up. Log in to your system and go to previous purchases. Did the prices vary from month to month? Use this specific situation to negotiate with vendors.
3. Spot Your Most Loyal Customers If you want to improve sales, you need to focus on clients. We mean real, loyal customers - the ones that bring in cash every month. How can you tell who they are? Counting on your staff's feedback is subjective; your software is a more reliable source. Here's what it can do: Spot loyalty - The system retains all your client's data. It can immediately pick those customers who spend more. It can also generate reports of items they usually get. Target particular customers - The data analytics function allows you to create client profiles. See what loyal customers have in common. Set up your marketing strategy by focusing on their needs. 4. Use Your Soft to Boost Email Marketing Campaigns Email campaigns are an efficient marketing method. Use your salon management software to make them more efficient. Here are some suggestions: Offer discounts to loyal clients for products they usually purchase. Target the same people, but offer discounts for products they didn't try out yet. Create promotional packages. Target your entire clients' list. Include a typical spa service, combined with beauty products at a promotional price. Customers usually give in to such combos. We know it's hard to figure out how to improve sales. Developing retail activities takes time and effort. Your salon management software helps you get there easier. If you need further counseling, contact us right away. We can find solutions together.If you own a salon, the software you choose will have a significant influence on your revenue. Having an efficient salon POS system in place is crucial to the success of your business. It will help you:
However, not all Point of Sale (POS) systems are created equally. In this day and age, you'll need a lot more than a cash register to reel in all the benefits mentioned above. Here are three must-have features you should look for when shopping for a new salon POS system: 1. Barcode Scanner One of the best ways to improve pricing accuracy is with through integrated barcode scanners. Scanning makes sure the price is correct every time you use it and exponentially speeds up the billing process. You'll want your employees to spend as little time as possible behind the register. This way, they can focus on helping customers. 2. Integrated Credit/Debit Card Reader Few people carry cash with them nowadays. If you want everything to run smoothly and improve your customers' experience in your salon, you must be able to accommodate clients who want to pay with their cards. Which is most of them, anyway.
Our integrated credit card system makes processing payments incredibly easy. You get to select which credit and debit cards you accept in your salon and which ones you don't. Also, you don't have to worry about not being able to access your funds, as you will get your money the very next day. 3. Support Recurring Payments Have you considered offering your clients a monthly service? The most successful salons do. By using a salon POS with an automated recurring payment system, you too can give your business a boost. The benefits are considerable. You will be able to:
Also, by using recurring payments, you'll gain a major advantage over other salons that don't offer this service. By choosing a POS system that offers this feature, you will be able to keep payment accounts on file for future billing. Also, you'll ensure all sensitive client information is securely stored. You can find out more about next-day funding and fixed rates for three years here. Our Salon POS System Is up to the Challenge Running a successful salon is no easy feat, so you need a POS system that you can rely on to make your life easier. Remember to choose a POS system that allows you to run your business your own way by accommodating all of your business's needs. If you want a good, all-around solution that will take your business to the next level, give us a call at 877.salontouch (725.6686) today. We'll provide you with all the information you need to decide if this is the right salon POS system for you. Also, make sure to keep an eye on our blog section to have access to more information and tips that will help you successfully manage your business.As the person in charge of running a successful salon, you most likely have a lot on your plate. An efficient tanning salon software can make running your business more convenient. It will help you go that extra mile to improve customer satisfaction and increase revenue. In this article, we're going to go over some of the most significant aspects of your business that it can improve. 1. Set the Stage for Building Great Customer Relationships Clients are the lifeblood of any business. The best way to prove you value your customers and increase business success is to offer the best experience in your salon. For that, you need to know your clients and find the best way to communicate and manage them. You can use tanning salon software to create complex profiles for your clients.
This way, you have all necessary information about them stored safely in one place. Moreover, with our software, you can send emails directly to a client on their profile and have automated emails sent to them as well. That will help you increase customer loyalty and save precious time. Also, you won't have to worry about client's data being exposed in any way. All records can be secured by using the client's fingerprints. 2. Better Employee Management Many salon owners tend to overlook this aspect, but that's a huge slip. For everything to run smoothly in your salon, all of your employees need to know precisely what tasks they need to perform. Without having good control over your staff, things can get out of control, especially during busy hours. That's unquestionably not something you want since it can cost you valuable resources and cause you to lose clients. By choosing an efficient tanning salon software: You will have full control over which activities an employee can perform within the salon, thus preventing fraud and theft. Each employee will have access to their work schedule, time card, daily goals, and tasks. This way, you can rest assured all employees will know what they need to do throughout the work day. Find out more about the many capabilities of our system when it comes to helping you manage your staff here. 3. Gain Insight to Enhance Your Business Our analytics feature is meant to put you in control of your business by offering relevant insight regarding areas that impact growth the most, such as Sales Buying trends Client retention Service usage Having all this relevant data at your fingertips will help you make informed decisions. Also, it leaves you more time to take care of other aspects of running your business. You can request a personalized demo to find out more about how our software can help your business today! The Right Tanning Salon Software Will Increase Productivity Everything we've talked about adds up to a significant benefit no business can thrive without. And that is increased efficiency - in other words, fewer costs and larger profits. A smart investment you make today will more than likely pay for itself in the future. You've probably figured out by reading this article that a robust salon software is a smart investment. For more tips and advice on how to run a successful tanning salon, make sure to check out our blog. You'll find plenty of resources on how to market your business efficiently. You can also contact us directly. We are more than happy to answer all of your questions to help you manage and build your business with our software. |
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